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Professional History

Business Development Consultant

April 2015 - Present

  • Lead focused efforts to create results-driven behavior, as well as empower and train clients' leader groups and sales field for growth and sustainability of business. 

  • Develop and facilitate training curriculum that promotes leader development, recruiting success, and sales results driven by appropriate promotions and incentive programs. 

  • Establish and facilitate one-to-one and group coaching calls to support client needs and goals. 

  • Plan and lead national and regional events, comprehensive tele-conference programs and online curriculum as determined through client needs analysis. 

  • Direct and assist with the creation and updates of printed materials and communication streams to ensure client messaging is accurate to brand and culture. 

  • Collaborate with cross-departmental teams to ensure client initiatives are organized and executed in a comprehensive and effective manner.

Senior Manager, Field Development, Silpada Design, Inc.

January 2008 - March 2014

  • Led field development team who is responsible for empowering and training sales representatives through national and regional events, comprehensive tele-conference program, online curriculum and one-on-one sales coaching. Team of 20-25 consisted of a sales support group with supervisor, field trainers, sales coaches, and administrative team.  

  • Coached independent sales representatives, focusing on leadership development, to increase rank promotions, sales goals and incentive achievement. 

  • Developed/directed overall event curriculum and facilitated training at national-level events to support business growth. National conference events had 3,000-4,000 attendees, with national leader conferences having 500-600 achievers.  

  • Led coordination of logistics and execution of approximately 150 annual field training events, including curriculum, contracting, budget tracking, and measuring conversions to monitor effectiveness. 

  • Assisted with the creation and updates of printed materials and communication streams to ensure the sales messaging is accurate and consistent with the company brand.

Buyer/Sr. Account Executive, Deffenbaugh Recycling Company

October 2004 - December 2006

  • Managed customer relationships and service with 120 plus accounts. 

  • Developed assertive sales development plan, which resulted in a 30% increase of new business volume per month for designated customer base.  

  • Designated fair market pricing each month for recyclable products according to official board market. 

  • Maintained product delivery tracking and related accounts payable reporting. 

Field Development Manager, zeBlooms, Inc

May 2002 - July 2004

  • Coordinated and conducted floral design training and sales leadership meetings on a local, regional, and national conference level to provide consistent business building support. 

  • Organized and maintained records to prepare various sales, leads, and activity reports for corporate management and field leaders on a weekly and monthly basis to track progress and productivity. 

  • Assisted Marketing Services department with the creation and updates of printed materials and web site through copy writing and editing. 

  • ​Located and negotiated hotel and facility requirements and contracts for training and special events; assisted in coordination of all special events aspects. 

Executive Director, Marquis Place Assisted Living

August 2001 - January 2002

  • Established and monitored scope of services provided for residents to insure highest level of care received. 

  • Promoted cooperative relationships with outside providers and agencies, as well as the community. 

  • Supervised all employees of facility, including hiring, evaluating, training, and development. 

  • Complied with regulations for resident care and employment including resident care services, labor laws, business operations, building construction, and management on regulatory information.

Community Education Manager, Halstead Hospital Center for Behavioral Health

December 2000 - June 2001

  • Coordinated the referral development system designed to facilitate clinically appropriate referrals to program. 

  • Developed and maintained accurate market information and account management systems. 

  • Coordinated internal and external communication programs through generation of custom various publication resources, including quarterly referral newsletter, brochures, posters, and exhibits for program awareness. 

Marketing/Public Relations Director, Smoky Hill Rehabilitation Center

January 1999 - October 2000

  • Produced quarterly, comprehensive marketing campaigns, outlining execution and measurement of advertising, promotion, referral communications, and evaluation of consumer service satisfaction. 

  • Represented center in developing positive and professional relationships with community health professionals and other referral sources. 

  • Coordinated public relations programming and special events involving center staff when appropriate. 

  • Generated custom publication resources, including monthly newsletters, brochures, fax forms, and event announcements.

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